Esta solución SaaS permite a los equipos de televenta de una empresa realizar pedidos u otras acciones comerciales a sus clientes.

La app consta de un panel principal donde cada trabajador del equipo de televenta puede consultar y gestionar los clientes que tiene que visitar (de manera telemática), la agenda general de clientes y realizar acciones comerciales a estos, generalmente pedidos.

Esta app es un replanteamiento de una app diseñada para un cliente. Originalmente formaba parte de una potente herramienta de gestión comercial.

Empresa: Confidencial
Cliente: Confidencial
Acciones realizadas: UI/UX design, Lead design, wireframing, prototyping, design system, benchmarking, interviews and surveys, customer journey, card sorting, rapid testing.

This SaaS product allows telesales workers to place orders or other commercial actions to their customers.

This application consists of a main screen where each telesales worker can consult and manage the customers that they have to visit (remotely), the customers’ agenda and carry out commercial actions with them, usually orders.

This project is a rethinking of an app designed for a client. Originally it was part of a powerful business management tool.

Company: Confidential
Client: Confidential
Actions done: UI/UX design, Lead design, wireframing, prototyping, design system, benchmarking, interviews and surveys, customer journey, card sorting, rapid testing.